WHY REMOTE IT SUPPORT?

Our remote computer support service allows us to fix your computer problems remotely without the need of an engineer call-out. Its safe and secure and environmentally friendly. To use our tech support service, you must have a working internet connection and you must be able to boot into Windows or Mac.

The good things about this service……

You’re in control of your Security

None of our engineers can connect to your computer without being issued by you via the client remote access software a unique password. The password is only valid for one connection session. Once you the user disconnect from the session a new password will be generated. An engineer would require the new password to reconnect. At no time can anyone connect to your computer without the unique password.

Available Worldwide 24/7 With a Working Internet connection…

Once you have a subscription you can contact us for help from anywhere in the world.

We see what You see…

While our engineers are working you will be able to see all what they are doing and looking at on your computer.

Cheaper than an engineer callout…

Most engineers charge a hourly rate from £80 to £120 per hour. You can contact us 3 times a month with any IT problem just for a £20 per month subscription.

 

Same Day Service. Fast Turn Around…

You can contact us at any time. One of our highly trained engineers will be fixing your IT problem within 3hr. ATPC run a 24 hour, 365 day a year service, allowing for worldwide flexibility. Response times differ for Business Customers, please view our Business Support page.

Remote IT is more convenient…

No need for a stranger to visit your home or place of business especially in the current climate.